Shipping policy


Shipping Policy

We aim to deliver your order safely, efficiently, and with care.


1. Processing Time

Orders are processed within 1–2 business days after payment is confirmed.


2. Delivery Times

  • UAE: 3–7 business days

You will receive a tracking number via email once your order has been dispatched.


3. Shipping Rates

Shipping rates are calculated at checkout based on your location and order size. Free shipping may apply to qualifying orders.


4. Customs & Duties

International orders may be subject to customs fees or import taxes. These are the responsibility of the customer.


5. Lost or Delayed Orders

If your order is lost or delayed, please contact us immediately at contact@maisontecari.com and we will assist you.